FREQUENTLY ASKED
QUESTIONS
If you can’t find the answers you’re looking for on our FAQ page, feel free to reach out to us via our customer service page. We're here to help and will get back to you as soon as possible.
Raw Indian Hair that has NOT been altered by steam or chemical processing in any way. Our Raw Indian Hair is the most natural, pure, and 100% authentic hair on the market today. It is collected from one single donor and comes in natural hair textures: raw straight, raw wave, loose wave and deepwave. The hair can be dyed and styled to your liking for an additional cost. Our hair lasts up to 12-18 months with proper care.
All hair will ship within 5-10 Business Days after purchase (this includes 3-5 business days to process payment).
We would suggest 3 bundles of hair for lengths 12”-22”. 4 bundles for lengths 22″or longer to fullfil desired volume.
No, the hair does not tangle. If you have ever purchased hair and the seller informed you the hair does not shed at all, they lied. Even if the hair only shed 2 or 3 strands, the point is it sheds. All hair sheds, even our real hair, the proper question to ask is how much does the hair shed. Hair has VERY MINIMUM shedding guaranteed; equalvilant to no sheeding.
Yes, however, we are not responsible for any hair damaged while coloring. Please be sure you or your stylists are a licensed professional when coloring the extensions. Once the hair is colored you will need to treat it as if you colored your real hair; deep conditioning once every other week. Our hair can last for years if it is taken care of properly.
We do NOT offer refunds or exchanges. All sales are FINAL ! Once packages are dropped off at the post office, we no longer have control, please contact the mail carrier for further details once you receive a tracking number. We are not responsible for any lost/stolen/damaged products.
No, please make sure that you double check your order before placing it. All orders will ship in 5 -10 business days (this includes 3-5 business days to process payment) via USPS.
Please email your full name, telephone number, email address, social media handles and a short message detailing why you’re interested in being a brand ambassador to hello@arynlyncollection.com !